:root{
  --admin-bg:#F5EFE6;
  --admin-sidebar-bg:#FFFFFF;
  --admin-sidebar-active-border:#C08A4E;
  --admin-topbar-strip:#111318;
  --admin-card-bg:#FFFFFF;
  --admin-card-radius:14px;
  --admin-card-shadow:0 1px 3px rgba(16,24,40,.06),0 1px 2px rgba(16,24,40,.04);
  --admin-text:#111827;
  --admin-text-muted:#6B7280;
  --admin-tile-purple:#EDE9FE;
  --admin-tile-yellow:#FEF3C7;
  --admin-tile-blue:#DBEAFE;
  --admin-tile-pink:#FCE7F3;
  --badge-pending-bg:#FEF3C7; --badge-pending-fg:#92400E;
  --badge-approved-bg:#D1FAE5; --badge-approved-fg:#065F46;
  --badge-rejected-bg:#FEE2E2; --badge-rejected-fg:#991B1B;
  --badge-active-bg:#D1FAE5; --badge-active-fg:#065F46;
  --badge-revoked-bg:#FEE2E2; --badge-revoked-fg:#991B1B;
  --font-sans:"Segoe UI",system-ui,-apple-system,sans-serif;
}

*{box-sizing:border-box;}
body{font-family:var(--font-sans);color:var(--admin-text);margin:0;}

/* ---- login screen ---- */
.login-bg{background:radial-gradient(circle at 30% 20%,#2b3040,#111318);min-height:100vh;display:flex;align-items:center;justify-content:center;}
.login-card{display:flex;width:920px;max-width:94vw;border-radius:18px;overflow:hidden;box-shadow:0 20px 60px rgba(0,0,0,.4);}
.login-left{background:#181B24;color:#fff;flex:1;padding:40px;}
.login-badge{width:44px;height:44px;border-radius:10px;background:#2A2E3A;display:flex;align-items:center;justify-content:center;margin-bottom:14px;}
.login-brand{font-weight:700;font-size:1.1rem;margin-bottom:18px;}
.login-brand small{color:#9CA3AF;font-weight:400;}
.chip-row{display:flex;flex-wrap:wrap;gap:8px;margin:18px 0;}
.chip{background:#2A2E3A;border-radius:999px;padding:6px 12px;font-size:.75rem;color:#D1D5DB;display:inline-flex;align-items:center;gap:6px;}
.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:20px;}
.info-box{background:#20232E;border-radius:10px;padding:12px;font-size:.8rem;color:#9CA3AF;}
.info-box strong{display:block;color:#fff;font-size:.95rem;margin-top:2px;}
.info-box.wide{grid-column:1 / span 2;}
.login-footer{display:block;margin-top:30px;color:#6B7280;}
.login-right{background:#fff;flex:1;padding:40px;}
.login-right h2{font-weight:700;}

/* ---- app shell ---- */
.admin-topstrip{height:4px;background:var(--admin-topbar-strip);}
.admin-shell{display:flex;min-height:100vh;background:var(--admin-bg);}
.admin-sidebar{width:248px;background:var(--admin-sidebar-bg);padding:20px 12px;flex-shrink:0;overflow-y:auto;}
.sidebar-toggle-btn{display:none;border:1px solid #E5E7EB;background:#fff;border-radius:10px;width:38px;height:38px;align-items:center;justify-content:center;font-size:1.1rem;flex-shrink:0;}
.sidebar-backdrop{display:none;}
.admin-brand{font-weight:700;font-size:1.15rem;margin-bottom:18px;padding:0 8px;}
.nav-group-label{font-size:.68rem;letter-spacing:.06em;color:var(--admin-text-muted);margin:16px 8px 6px;font-weight:600;text-transform:uppercase;}
.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;color:var(--admin-text);text-decoration:none;font-size:.92rem;position:relative;}
.nav-item:hover{background:#FAFAF9;}
.nav-item.active{background:#FFFFFF;border-left:3px solid var(--admin-sidebar-active-border);font-weight:600;box-shadow:var(--admin-card-shadow);}
.badge-count{margin-left:auto;background:#DC2626;color:#fff;border-radius:999px;font-size:.68rem;padding:1px 7px;}
.admin-main{flex:1;display:flex;flex-direction:column;min-width:0;}
.admin-topbar{display:flex;justify-content:space-between;align-items:center;padding:14px 28px;background:var(--admin-bg);flex-wrap:wrap;gap:10px;}
.admin-tabs{display:flex;gap:6px;flex-wrap:wrap;}
.tab{background:#fff;border-radius:10px;padding:6px 10px 6px 8px;font-size:.82rem;color:var(--admin-text-muted);display:inline-flex;align-items:center;gap:6px;cursor:pointer;}
.tab.active{color:var(--admin-text);font-weight:600;box-shadow:var(--admin-card-shadow);}
.tab .tab-grip{font-size:.75rem;opacity:.4;}
.tab .tab-close{font-size:.95rem;line-height:1;opacity:.45;border-radius:4px;padding:0 2px;}
.tab .tab-close:hover{opacity:1;background:#F3F4F6;}
.admin-topbar-actions{display:flex;gap:10px;align-items:center;}
.pill-btn{border-radius:999px;border:1px solid #E5E7EB;background:#fff;padding:8px 16px;font-size:.85rem;cursor:pointer;text-decoration:none;color:var(--admin-text);display:inline-flex;align-items:center;gap:6px;}
.pill-btn.danger{color:#DC2626;border-color:#FCA5A5;}
.icon-btn{border:1px solid #E5E7EB;background:#fff;border-radius:999px;width:38px;height:38px;display:inline-flex;align-items:center;justify-content:center;}
.admin-content{padding:0 28px 28px;}

/* ---- responsive: tablet & mobile ---- */
@media (max-width:991.98px){
  .admin-shell{overflow-x:hidden;position:relative;}
  .sidebar-toggle-btn{display:inline-flex;}
  .admin-sidebar{
    position:fixed;top:0;left:0;bottom:0;z-index:1050;
    transform:translateX(-100%);transition:transform .25s ease;
    box-shadow:0 0 30px rgba(0,0,0,.25);width:260px;max-width:80vw;
  }
  .admin-sidebar.open{transform:translateX(0);}
  .sidebar-backdrop.show{display:block;position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:1040;}
  .admin-topbar{padding:12px 16px;}
  .admin-content{padding:0 16px 20px;}
  .card-surface{padding:16px;}
}

@media (max-width:575.98px){
  .admin-topbar-actions{gap:6px;}
  .pill-btn{padding:8px 12px;font-size:.8rem;}
  .stat-tile{padding:14px;}
  .user-actions-offcanvas{width:100vw !important;}
}

/* ---- surfaces ---- */
.card-surface{background:var(--admin-card-bg);border-radius:var(--admin-card-radius);box-shadow:var(--admin-card-shadow);padding:24px;margin-bottom:20px;}
.stat-tile{border-radius:var(--admin-card-radius);padding:22px;box-shadow:var(--admin-card-shadow);border:1px solid rgba(17,24,39,.04);transition:transform .15s ease,box-shadow .15s ease;}
.stat-tile:hover{transform:translateY(-3px);box-shadow:0 14px 28px rgba(16,24,40,.12);}
.stat-tile h2{font-size:1.9rem;letter-spacing:-.01em;}
.info-box-light{background:#F9FAFB;border-radius:10px;padding:10px 12px;font-size:.78rem;color:var(--admin-text-muted);}
.info-box-light strong{display:block;color:var(--admin-text);font-size:.95rem;}

/* ---- badges ---- */
.badge-pill{border-radius:999px;padding:4px 12px;font-size:.72rem;font-weight:600;display:inline-block;}
.badge-pending{background:var(--badge-pending-bg);color:var(--badge-pending-fg);}
.badge-approved,.badge-active{background:var(--badge-approved-bg);color:var(--badge-approved-fg);}
.badge-rejected,.badge-revoked{background:var(--badge-rejected-bg);color:var(--badge-rejected-fg);}

.user-actions-offcanvas{width:520px;max-width:92vw;}

/* ---- action cards (User Actions drawer) ---- */
.section-label{font-size:.72rem;font-weight:700;color:var(--admin-text-muted);text-transform:uppercase;letter-spacing:.04em;margin:14px 0 8px;}
.action-card{display:block;text-align:left;background:#F9FAFB;border:1px solid #F3F4F6;border-radius:10px;padding:10px 12px;font-size:.85rem;font-weight:600;color:var(--admin-text);text-decoration:none;width:100%;}
.action-card small{display:block;font-weight:400;color:var(--admin-text-muted);font-size:.72rem;}

table.table{font-size:.85rem;}
.form-control,.form-select{font-size:.85rem;}

/* ---- page header ---- */
.page-header-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px;flex-wrap:wrap;gap:10px;}
.page-title{margin:0;font-weight:700;color:var(--admin-text);}

/* ---- badge variants ---- */
.badge-pill-neutral{background:#EEF2FF;color:#4338CA;}
.badge-pill-info{background:#E0F2FE;color:#0369A1;}
.badge-pill-danger{background:var(--badge-rejected-bg);color:var(--badge-rejected-fg);}

/* ---- popups ---- */
.audience-card{border:1px solid #E5E7EB;border-radius:12px;padding:14px 16px;cursor:pointer;background:#fff;}
.audience-card:hover{border-color:#C4C4C4;}
.audience-card.selected{border-color:#16A34A;background:#F0FDF4;}

/* ---- dashboard hero banner ---- */
.dash-hero-banner{position:relative;overflow:hidden;background:linear-gradient(135deg,#111318,#1F2430 60%,#2A2016);border-radius:var(--admin-card-radius);padding:28px;margin-bottom:20px;display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;gap:16px;box-shadow:0 16px 32px rgba(0,0,0,.15);}
.dash-hero-glow{position:absolute;top:-60px;right:10%;width:240px;height:240px;border-radius:50%;background:radial-gradient(circle,rgba(192,138,78,.3),transparent 70%);pointer-events:none;}
.dash-hero-banner h3{color:#fff;}

/* ---- Live Chat ---- */
.livechat-shell{display:flex;background:var(--admin-card-bg);border-radius:var(--admin-card-radius);box-shadow:var(--admin-card-shadow);overflow:hidden;height:calc(100vh - 220px);min-height:520px;}
.livechat-list-pane{width:320px;flex-shrink:0;border-right:1px solid #EEE;display:flex;flex-direction:column;padding:14px;overflow:hidden;}
.livechat-tabs{border-bottom:1px solid #EEE;margin-bottom:8px;}
.livechat-tabs .nav-link{color:var(--admin-text-muted);font-size:.82rem;border:none;border-bottom:2px solid transparent;background:transparent;padding:8px 10px;}
.livechat-tabs .nav-link.active{color:var(--admin-text);font-weight:600;border-bottom-color:var(--admin-sidebar-active-border);}
.livechat-convo-list{flex:1;overflow-y:auto;}
.livechat-convo-item{display:flex;gap:10px;padding:10px;border-radius:10px;text-decoration:none;color:inherit;margin-bottom:4px;}
.livechat-convo-item:hover{background:#F9FAFB;}
.livechat-convo-item.active{background:#F3F4F6;}
.livechat-convo-avatar{width:36px;height:36px;border-radius:50%;background:#111;color:#fff;display:flex;align-items:center;justify-content:center;font-size:.72rem;font-weight:700;flex-shrink:0;}
.livechat-convo-body{flex:1;min-width:0;}
.livechat-convo-uid{font-size:.82rem;font-weight:700;color:var(--admin-text);}
.livechat-convo-time{font-size:.68rem;color:var(--admin-text-muted);}
.livechat-convo-preview{font-size:.75rem;color:var(--admin-text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.livechat-thread-pane{flex:1;display:flex;flex-direction:column;min-width:0;}
.livechat-thread-header{padding:14px 20px;border-bottom:1px solid #EEE;}
.livechat-thread-body{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:8px;}
.livechat-composer{display:flex;gap:10px;padding:14px 20px;border-top:1px solid #EEE;}
.livechat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--admin-text-muted);}
.chat-bubble-row{display:flex;}
.chat-bubble-row.mine{justify-content:flex-end;}
.chat-bubble{max-width:70%;padding:10px 14px;border-radius:14px;font-size:.85rem;}
.chat-bubble-user{background:#F3F4F6;color:var(--admin-text);border-bottom-left-radius:4px;}
.chat-bubble-admin{background:#111;color:#fff;border-bottom-right-radius:4px;}
.chat-bubble-img{max-width:180px;border-radius:8px;margin-top:6px;}
.chat-bubble-time{font-size:.65rem;opacity:.6;margin-top:4px;}

/* ---- toast notifications ---- */
.toast-stack{position:fixed;top:20px;right:20px;z-index:2000;display:flex;flex-direction:column;gap:10px;max-width:360px;width:calc(100% - 40px);}
.app-toast{background:#fff;border-radius:12px;box-shadow:0 12px 32px rgba(16,24,40,.18);padding:14px 16px;display:flex;align-items:flex-start;gap:10px;border-left:4px solid #9CA3AF;animation:toastIn .25s ease;}
.app-toast.success{border-left-color:#16A34A;}
.app-toast.error{border-left-color:#DC2626;}
.app-toast.warning{border-left-color:#D97706;}
.app-toast .icon{font-size:1.05rem;flex-shrink:0;margin-top:1px;}
.app-toast.success .icon{color:#16A34A;}
.app-toast.error .icon{color:#DC2626;}
.app-toast.warning .icon{color:#D97706;}
.app-toast .msg{font-size:.85rem;flex:1;line-height:1.4;}
.app-toast .close-btn{background:none;border:none;color:#9CA3AF;font-size:1.1rem;line-height:1;cursor:pointer;padding:0;flex-shrink:0;}
.app-toast.leaving{animation:toastOut .2s ease forwards;}
@keyframes toastIn{from{opacity:0;transform:translateX(24px);}to{opacity:1;transform:translateX(0);}}
@keyframes toastOut{to{opacity:0;transform:translateX(24px);}}
@media (max-width:575.98px){
  .toast-stack{top:12px;right:12px;left:12px;max-width:none;width:auto;}
}

/* ---- users panel enhancements ---- */
.table-responsive{overflow-x:auto;-webkit-overflow-scrolling:touch;}
.users-table{width:auto;min-width:1400px;}
.users-table td,.users-table th{white-space:nowrap;}
.users-table td form{white-space:nowrap;}
.uid-copy{cursor:pointer;border-bottom:1px dashed var(--admin-text-muted);}
.uid-copy:hover{color:var(--admin-accent, #0d6efd);}
.ab-tabs{display:flex;background:#F3F4F6;border-radius:999px;padding:4px;gap:4px;}
.ab-tab{flex:1;border:none;background:transparent;border-radius:999px;padding:9px 0;font-weight:600;font-size:.85rem;color:var(--admin-text-muted);cursor:pointer;}
.ab-tab.active{background:#111;color:#fff;}
.ab-tab.active#abTabBonus{background:#16A34A;}
.ab-bonus-banner{background:#ECFDF5;border:1px solid #A7F3D0;border-radius:12px;padding:12px 14px;color:#065F46;font-size:.85rem;}
.ab-bonus-banner strong{display:block;margin-bottom:2px;}
.ab-result-box{background:#EFF6FF;border:1px solid #BFDBFE;border-radius:12px;padding:12px 14px;color:#1D4ED8;display:flex;justify-content:space-between;align-items:center;}
.ab-result-box strong{font-size:1.1rem;}
#addBalanceModal.ab-bonus-active .ab-result-box{background:#ECFDF5;border-color:#A7F3D0;color:#065F46;}